Elements and Performance Criteria
- Identify a value stream
- Identify office deliverables to which the value stream applies.
- Identify ultimate customers.
- Identify ultimate suppliers.
- Identify the office processes that contribute to achieving the deliverables.
- Identify stakeholders to participate in the mapping.
- Identify sources of information to populate and validate the map.
- Map the value stream
- Liaise with stakeholders to capture the office-related activities for each step in the value stream.
- Liaise with stakeholders to document the flow of content information, materials and process information through the value stream.
- Develop a visual representation, in hard copy or using software, of the value stream current state.
- Analyse the value stream
- Develop improvement plan